PRIVACY POLICY


We identify the purposes for which we use your Personal Information at the time we collect such information from you and obtain your consent, in any case, prior to such use. We generally use your Personal Information for the following purposes, including as further described in this Privacy Policy (the “Purposes”):

1. To provide you with requested services, and to register your engagement with our services;
2. To process your orders;
3. To manage your account with JustFly;
4. To determine your location, including to determine the terms that apply to your orders and your use of our services;
5. To respond to questions, comments or concerns regarding JustFly;
6. To allow for more meaningful and useful sales and marketing initiatives;
7. To conduct analytics to better understand our web traffic and marketing effectiveness;
8. To collect opinions and comments in regard to JustFly’s operations;
9. To perform demographic analysis for planning purposes (but only on an aggregate and anonymous basis);
10. To recruit for positions at JustFly and for other employment or marketing-related tasks;
11. To investigate legal claims;
12. To investigate insurance claims;
13. To protect against fraud;
14. To administer JustFly websites and any JustFly software applications;
15. Such purposes for which JustFly may obtain consent from time to time;
16. To investigate and/or dispute chargeback claims from you, including through use of recordings of customer service calls; and
17. Such other uses as may be permitted or required by applicable law.

Cancellation, Exchange and Refund Policy


Bookings cannot be cancelled or changed, and are non-refundable, unless otherwise expressly stated as part of your Order or in these Terms. Your ability to cancel, or change or Booking., or to obtain a refund for your Booking, is subject to any airline fare rules and regulations. and cancellation request must be made before travel commences for the first flight.
If a customer purchase a non - refundable ticket , cancellation fee will be deducted from the original cost of the ticket and any remaining value will be provided as an ecredit that can be adjusted from the new ticket cost within 1 year from the date of issuance of the original ticket.
Basic economy and restricted tickets are non cancellable and changeable.
Refunds can only be possible if the ticket is not basic economy, cancellation is made within 24 hours of booking the reservation and the travel date is after 7 days from the date of purchase.